Previous MMA Announcements

Posted On:

April 6, 2021

MAPD Help Desk: Notification of State File Processing Suspension

Please be advised that as of 2:30 AM ET on Saturday, April 10, 2021, CMS will experience a temporary delay in processing of State MMA files. MMA processing is expected to resume by 10:00AM ET on Tuesday, April 13, 2021 at which time any MMA response files will be sent.

Visit the MAPD Help Desk Web site to find useful information about the MAPD Program, including FAQs, System Announcements, User Guide, and Plan Connectivity Instructions.

Please call or email the MAPD Help Desk with any questions or concerns. (1-800-927-8069) MAPDHelp@cms.hhs.gov

MAPD Help Desk hours of operation are Monday – Friday, 8:00 AM to 6:00 PM ET

Posted On:

March 9, 2021

MAPD Help Desk: Notification of State File Processing Suspension

Please be advised that as of 2:30 AM ET on Saturday, March 6, 2021, CMS will experience a temporary delay in processing of State MMA files. MMA processing is expected to resume by 10:00AM ET on Tuesday, March 9, 2021 at which time any MMA response files will be sent.

Visit the MAPD Help Desk Web site to find useful information about the MAPD Program, including FAQs, System Announcements, User Guide, and Plan Connectivity Instructions.

Please call or email the MAPD Help Desk with any questions or concerns. (1-800-927-8069) MAPDHelp@cms.hhs.gov

MAPD Help Desk hours of operation are Monday – Friday, 8:00 AM to 6:00 PM ET
Have any questions or concerns? Please contact the SDRC Team.